FAQ

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What time is the DEZ open?

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The DEZ Shopping Center has the following business hours:

Monday to Wednesday: 9am to 7pm
Thursday & Friday: 9am to 8pm
Saturday: 9am to 6pm

Click here for more about opening hours.

Is the DEZ open on Sunday?

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No, the shops at the DEZ are always closed on Sundays (including Advent weekends). However, several partners on the DEZ grounds are open.

Click here for more about opening hours.

Is parking at the DEZ free of charge?

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Yes, the parking lots and the parking garages at the DEZ Shopping Center are free of charge.

Click here for more about parking area and arrival.

When are the Food & Beverage outlets open?

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The Food & Beverage outlets in the DEZ Shopping Center are open daily at 8am.

Where can I buy DEZ Gift Certificates?

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DEZ Gift Certificates are available at the DEZ-Info in the main hall during regular business hours. You can also send an online order and you DEZ Gift Certificates can be picked up the next day at the DEZ-Info.

Click here for more about the DEZ Gift Certificates.

Does DEZ offer child care?

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Yes, your children will be taken care of by our personal in DEZ-Kinderland while you shop.

Click here for more about child care.

Is there a ZARA shop in the DEZ?

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Yes, there is a ZARA and a ZARA Kids shop in the DEZ. You’ll find these shops on the upper level of the mall.

Which bus goes from the DEZ into the city center?

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The S Line of the IVB goes hourly from the bus stop at DEZ Nord (across from the Shell petrol station) to the train station. The R line goes from the bus stop at IKEA every few minutes in the direction of the main train station. Detailed departure times are displayed on the LED signs and in the main hall of the DEZ.

Click here for more about arrival.

Is there a car rental agency in the area?

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The nearest car rental agency is the Buchbinder Company on Burgandlandstrasse 8, 6020 Innsbruck. For questions and bookings, contact the company at: +43 (0)512 34 85 650.